How to connect Claude and ChatGPT to Arrows

Ask Claude or ChatGPT about your spaces: which deals need you this week, what a buyer said on the last call, or what a sales room shows. The app can also ask a space's agent to do something, such as draft a follow-up. The agent's work waits for your approval in Arrows, as it does in the app.

Each person connects their own account. It takes about two minutes.

Before you start

You need:

An Arrows account.
For Claude: any Claude plan. Free plans allow one custom connector. On Team and Enterprise, an Owner adds Arrows once for the organization first.
For ChatGPT: ChatGPT on the web. Your workspace admin can limit custom MCP servers.

Step 1: Copy the server URL

In Arrows, open User settings → AI apps. Click the copy button next to the server URL.

The URL is https://run.arrows.to/mcp.

Step 2: Add Arrows to Claude

In Claude, open Customize → Connectors.
Click Add custom connector. Name it Arrows, paste the URL, and click Add.
Click Connect. Arrows opens in your browser.
Choose your organization and click Authorize. Claude opens again.

On Team and Enterprise, an Owner first opens Organization settings → Connectors, clicks Add → Custom → Web, and pastes the URL. Each member then clicks Connect next to Arrows in Customize → Connectors.

To use Arrows in a chat, click + in the message box, then Connectors, and turn Arrows on.

Step 2: Add Arrows to ChatGPT

In ChatGPT on the web, open Plugins and click +.
Click Add custom MCP server. Name it Arrows, paste the URL, and choose OAuth.
Read the warning, click I understand and want to continue, then Create as a plugin.
Install the plugin. Arrows opens in your browser.
Choose your organization and click Authorize.

To use Arrows in a chat, type @ in the message box and choose Arrows.

What to ask

"Which of my spaces need me this week?"
"Summarize the last call with Northwind and list the open questions."
"Which of my deals mention a Salesforce migration in their overview?"
"Ask the agent on the Northwind space to draft a follow-up about pricing."

The app names your spaces and links each one, so you can open it in Arrows.

What the app can do

Arrows gives the app these tools. Each one sees only what you can see in Arrows, in the organization you chose.

Tool	What it does	What it returns
List spaces	Lists the organization's spaces. Filters by owner, workspace, name or CRM deal.	Name, company, owner, CRM deal (stage, amount, close date), next step, next meeting, last activity, a one-line summary, and links.
Read a space	Reads one space.	The same, plus open plan steps, the 10 latest meetings, emails, calls and notes, and the space's memories.
Read pages	Reads up to 20 pages at once.	The overview, sales room and pre-call briefs, as text.
List records	Lists the meetings, emails, calls and notes in a space.	Title or subject, date, and people.
Read records	Reads up to 20 records in full.	Meeting attendees and notetaker summaries, email bodies, call notes and notes.
Read a transcript	Reads one meeting word for word.	The transcript.
Send a message	Asks a space's agent to do something.	The message appears in the space's chat, from you.
Read a run	Shows what the agent did after a message.	Its reply, and the drafts, page changes, CRM changes and new steps, each with a link.

The agent never sends an email, changes your CRM or messages a customer without your approval in Arrows, unless your organization set that action to run without asking.

Each person can send 25 messages to agents through AI apps in 24 hours. Reading has no daily limit.

Your data

When the app reads from Arrows, it receives the data in the table above, including names, email addresses, email bodies, meeting notes and transcripts. The app's provider (Anthropic or OpenAI) handles that data under your agreement with them.

Arrows records each request the app makes: the tool, the app, the time, and whether it worked. It does not record the data returned. Arrows never uses this data to train AI models. Read the privacy policy.

Arrows uses AI, which can make mistakes. Check important information before you act on it.

Disconnect

In Arrows, open User settings → AI apps, click ⋯ next to the app, and click Disconnect. The app loses access right away. Remove Arrows in Claude or ChatGPT too, so it stops showing there.

If something goes wrong

Message	What to do
A "Not found" page when you authorize	Your Arrows account is not an active member of an organization yet. Accept your invitation, or ask an admin to add you.
"You have sent 25 messages in the last 24 hours."	Wait until the time the message gives. Reading still works.
"Too many … calls. Try again in a few seconds."	The app asked too fast. It retries on its own.
"The agent is already running on …"	The agent is working on that space. Ask the app to check the run, then try again.
The app shows no Arrows tools	Disconnect in Arrows, then connect again from the app.

For anything else, email help@arrows.to.